Recycling Toner Cartridges

The University wide initiative to have special boxes for recycling printer consumables located across campus has been delayed.  In the meantime you can return used printing toners and cartridges to us and we will organise their disposal via a charity.

Computer Support Update

Telecoms

There has been a lot of activity in this area. Moves have mostly been successful in Admin A. There was an issue with Stephen’s extension not working but Telecoms have fixed the line apparently there was a fault. This took several days to sort out. We are waiting for work to be done in Blue 1.16 before 2 numbers can be moved from Admin A to their new phone so until this time an extension is required for 1 phone number. We are awaiting a budget code to be set up for telecoms so that orders can be processed correctly so that transactions will be taken from the correct budget. I have drafted some information about Telecoms which will be placed on the intranet so it is available for all staff.

VSD

The emergency procedure has been invoked twice. One for a Talis issue and one for a power failure issue. The Talis issue was sorted by Steve and Talis promptly. The power issue was forwarded to facilities management who ensured this was dealt with promptly. In both cases the VSD were alerted with information about what was happening e.g. Talis was being phoned and also when the issue had been resolved. We may need to ensure in future that JRUL staff are made aware when there is an issue with Talis. In terms of reporting critical issues a reminder needs to be given that staff should phone the VSD during normal working hours this ensures that if they are the 1st perosn to report it the emergency prcedure can be invoked. If they are the 3rd or 4th person to report it they can be told there is a problem and what is being done about it. However, the need for this may be removed if we provide an effective alerting service.

Printing Consumables

The stock is in the process of beng transferred. The content of one cabinet has been moved down to us. We are waiting for old cartridges to be collected for recylcing before moving the othrcabinets as we have suitable space at the moment. Jan has checked against the master list of printers that there is stock. Staff are either calling in to see us or emailing their requests through. A service level defintion document has been drafted and will be placed on the intranet for all staff to access.

Office Moves

We have moved most staff into Admin A. One more person will be moved in when he’s back from annual leave. There will be 3 staff moving into Blue 1.17 from cataloguing not 2 of these will be hotdesking and 1 person will be based in the office on a part time basis. Ged, Sandra and myself have surveyed the requirements for Blue 1.17. There are some missing items to be located e.g. chairs. The request for trunking & data sockets has been passed to estates by Ged. Sandra has asked if the PCs (3 of them) are on the list to be updated. I willcheck with Alison on Wednesday.

Short Loan have also relocated their office from Blue Ground to Red basement for training purposes so that Kathy Kirby can move into this office while she takes on the role of managing projects.

Jocelyn Wright will be moving into David Ormans Office so this is a move which will take place shortly. We need to check date and survey the space to ensure enough points are available.

Colin and I are writing a joint paper on Office moves as the current system is ad hoc and needs to be planned in advance so that people can move into a fully furnished office with enough points for phones, PCs and printers.

Desktop 08

I sent an email to JRUl staff encouraging everyone to go and test it out on the cluster PC’s on blue 2. The build of the JRULimage has started with assitance from CSIST. All the common University applications are ready it is just the JRUL specific ones that are now being packaged.

PC upgrade

The image is ready for the Pcs and theyw ill be rolled out across the JRULover the next month. The schedule will be made available next week.

OPACs

The OPACs next to the library lounge wil be removed as this area is going to be used for self returns. The disabled access one will be moved to join the machines by the escalator. The refurbishment of the OPACswill be phasedin as part of the replacement PC cycle. IT Services are replacing the old Dell PCs with Research machines so we may wish to ask for more spare stock before they dispose of them.

Karen Veitch